+44 (0) 20 3740 3533
Monday to Friday from 9:00 am to 5:00 pm (BST)
Customer Service
MULO is dedicated to providing exemplary customer service. If you are experiencing difficulty placing an order, have a question or would like to make a comment, please complete our online form or email customerservice@muloshoes.com. Our goal is to respond within 24 hours of receipt.
Shipping UK – Free shipping on all orders over £150. Order before 1pm for delivery next working day. US – Free express shipping on all orders over $200. For orders under $200 a $15.00 shipping charge will be applied. Delivery 2-5 working days. Europe – €25.00. Delivery 2-5 working days. Rest of World – Standard shipping rates apply. Please select country at checkout.
Returns
MULO is proud of its products. We believe in the quality of our goods and will not be happy until you are.
If you are not satisfied with your purchase just return it, in its original and unworn condition within 14 days from receipt and we will either send out replacement goods or refund you the purchase price.
